Thanks for shopping at onesolarx.com. If you have used our services, placing your order by onesolarx.com website, it is considered that you accept these terms. Please read them carefully. If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond with instruction for how to return items from your order. The Company does not accept cancellation or refunds on any products once the product is delivered to the carrier.
Once we receive your item, we will inspect it and notify you that we have received you’re returned Item. We will immediately notify you on the status of your refund after inspecting the item.
The time between us issuing a refund, and you getting your money back, can vary depending on your payment method.
If there are any problems with our products, Please feel free to contact us. We will always here to solve them. We should try our best to make a happy easy transaction.
If you require any help with your order, please don’t hesitate to contact us.